Frequently Asked Questions

How do my heating and air conditioning systems work?

First, indoor air is drawn in through vents in your home. Then, the air travels through ducts to the air handler. The air is returned to the heating/cooling space through vents in your wall, floors, or ceilings.

Why should I replace my outdated furnace or air conditioner even if they are working?

Even though your current furnace or air conditioner may still be working, if it is over 12 years old, you may want to consider replacing it with a newer system. Newer heating/cooling systems could help you save significantly on energy costs, as they are more energy efficient than older systems. Updated systems also tend to run more smoothly, allowing for less repairs and more comfort.

How often does my filter need to be replaced?

While filter replacement depends on how often you use your heating/cooling system, it’s a good idea to check your filters at least once a month. Take out the filter and hold it up to the light (or use a flashlight), comparing it to a clean filter. If you can’t see the light because of the dust and dirt captured on the filter, you should change the filter. Having your heating/cooling system at least once a year (before each of their respective heating or cooling seasons) is also a good idea.

Can I install a different brand of furnace to work with my air conditioner (or vice versa)?

While many equipment brands work well with each other, you may want to stick with the same brand to prevent efficiency and capacity loss.

How do I maintain my furnace?

Some ways to maintain your furnace are to inspect filters at least once a month and replace them if they are dirty, don’t let any items obstruct your vents, check your chimney and venting systems at least once a year, and keep the area around the furnace free of clutter.

How do I maintain my air conditioner/heat pump?

Some ways to maintain your air conditioner/heat pump are to keep debris/dirt/grass clippings away from the outdoor unit and to clean the aluminum fins from debris using a hose (being careful not to bend them).